Henguiaax

A atualização falhou (#5000)

Recommended Posts

Henguiaax    0

MEU JOGO NAO ATUALIZA

 

  FIquei um tempo sem jogar, e quando voltei, fica dando esse erro, A atualização falhou! (#5000) e eu nao consigo entrar no jogo, estou quase desistindo de tentar, ja tentei de tudo, segue o log do erro

 

=== otPokemon launcher 5.0.0 started at Thu Mar 26 14:21:10 GMT-0300 2020 on Windows 10 ===
3/26/2020 14:21:10.914 [DEBUG] Updater: Starting download of the descriptor.
3/26/2020 14:21:11.657 [INFO] Network available.
3/26/2020 14:21:11.679 [DEBUG] Updater: Parsing the descriptor.
3/26/2020 14:21:11.684 [DEBUG] Updater: Installed version:500, Installing version:500
3/26/2020 14:21:11.685 [DEBUG] Updater: Checking files integrity.
3/26/2020 14:21:11.690 [DEBUG] Updater: Quick check files hash.
3/26/2020 14:21:11.692 [DEBUG] Updater: Successfully downloaded files.
3/26/2020 14:21:11.692 [DEBUG] Updater: Successfully updated files.
3/26/2020 14:21:11.694 [DEBUG] News: Starting download of the descriptor.
3/26/2020 14:21:12.259 [DEBUG] News: Parsing the descriptor.
3/26/2020 14:21:12.263 [DEBUG] News: Installed version:0, Installing version:1529
3/26/2020 14:21:12.264 [DEBUG] News: Calculating update size.
3/26/2020 14:21:33.288 [DEBUG] News: Cannot connect to server.
Trying to download the file again from http://dl.otpokemon.com/content/news/.
Retries:1/3
3/26/2020 14:21:33.459 [DEBUG] News: Cannot connect to server.
Trying to download the file again from http://br.otpokemon.com/content/news/.
Retries:2/3
3/26/2020 14:21:54.492 [DEBUG] News: Cannot connect to server.
Trying to download the file again from http://dl.otpokemon.com/content/news/.
Retries:3/3
3/26/2020 14:21:54.664 [DEBUG] News: Update failed.
3/26/2020 14:21:54.666 [ERROR] News: Exceeded the maximum number of retries.

Share this post


Link to post
Share on other sites
Pichitinho    25

Isso pode ser causado por diversos problemas, tanto do lado do servidor quanto do lado do cliente.

Primeiro verifique se sua internet está funcionando bem, nosso servidor de download é localizado na Europa, portanto, é necessário que tudo esteja bem com a comunicação internacional do seu provedor.

Bom, se a internet estiver funcionando corretamente e mesmo assim o problema persiste, o problema pode ser algum Antivirus ou Firewall bloqueando a conexão.

Verifique se algum desses está bloqueando o nosso launcher.

Caso nenhum desses seja o problema, baixe a versão completada do site e reinstale por cima da atual.

Se nada disso resolver, entre em contato com nossa equipe, você pode fazer isso através do nosso Discord.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now